Shooting & Hunting Destination Manager
Due to continued growth and the expansion of the business, Sportquest Holidays is recruiting a Shooting Destination Manager for its office in Norwich, Norfolk.
Sportquest Holidays is a dynamic working environment that inspires a passion for high-quality customer service and offers each customer a bespoke worldwide adventure.
The role demands excellent phone communication skills, product knowledge, organisational skills, confidence, the ability to develop and maintain customer relationships, and the ability to work effectively in a team. It is an in-person, office-based role.
The ideal candidate will be able to demonstrate an exceptionally high level of sales talent and experience, as well as experience in the travel industry and an in-depth knowledge of the shooting industry.
Key Responsibilities
- Preparing pre-trip information
- Develop itineraries for shooting and hunting holidays, tailoring experiences to meet individual guests’ or groups’ needs and preferences.
- Dealing with enquiries via phone, email and social media
- Capture and record required client information.
- To ensure the company’s values are consistently demonstrated.
- Proactively looking for new suppliers or lodges to work with to expand our ever-growing portfolio.
- creating and maintaining relationships with both customers and suppliers
Skills and Experience
- Experience of working within the travel industry
- Experience and knowledge within the shooting/hunting industry
- Excellent customer service and communication skills
- Strong proven sales experience
- Strong computer skills
- An organised & disciplined attitude towards managing workload
- Strong written and verbal communication skills.
- Proficient in Excel and Word
- A keen eye for detail and ability to multi-task.
- Highly organised.
- Resilience to deal with complex queries in a fast-paced environment.
- Problem-solving skills and the ability to come up with creative solutions to issues.
- A passion for travel.
- Confident with a positive attitude
Benefits
- For the successful applicant, a highly attractive package is available, which will include an attractive basic salary (depending on experience), a company bonus scheme, and an annual profit-sharing scheme.
- Company pension scheme.
- Free on-site parking.
- Paycare health benefits scheme
- Additional leave
- Company events
- Free parking
Hours: 40 per week Monday – Friday. Part-time would be considered.
Please submit your CV and cover letter for consideration to: info@sportquestholidays.com
